Hotels

Accommodation

Congrex Switzerland is the official congress partner for hotel accommodation and is the only agency offering accommodation on behalf of the SETAC 2019 Conference.

As the official SETAC 2019 partner, Congrex Switzerland offers highly dedicated customer service and professional support for all your accommodation needs. We can offer you great deals in a wide range of hotels in the vicinity of the congress venue and over the city of Helsinki. Early booking is highly recommended as rooms typically sell fast in prime locations.

Click here to access the Online Hotel Booking

Please note that if you want to make a booking through Congrex you will have to create a new login (your SETAC login is not valid).

WARNING

There are an increasing number of fraudulent websites impersonating SETAC 2019 and we would like to warn all participants to be aware of possible scams and strongly advise that you only use the official housing agency, Congrex Switzerland, when making reservations.

Individual Reservations

Participants can book their hotel room online.

Group Reservations

Group bookings cannot be made online as different terms and conditions apply. For further information, up-to-date availability and reservation, please contact us at hotel.setac@congrex.com.

Location of Hotels

Please view the SETAC2019 hotel map for more information on the location of the hotels.

Payment Policy

For online reservations, full credit card payment is required. After a successful reservation, you will receive a written confirmation by e-mail. When checking out, all extras (mini-bar, telephone charges, room service, etc.) must be settled with the hotel directly.

Terms & Conditions for contracted hotels

Reservations can only be made online and payment by credit card (Visa, Mastercard or American Express) is mandatory.

Cancellations

For cancellations made before 20th March 2019, a handling fee of EUR 60.00 applies. Cancellations received after 20th March 2019 will be charged in full.

Cancellations of individual nights (i.e. date changes) are also considered as cancellations and will be charged as such.

Requests for refunds may be considered after the conference if the room has been resold (either by Congrex or the hotel).

Name Changes

Changes can be made via Congrex Switzerland at hotel.setac@congrex.com and are subject to a handling fee of EUR 30.00.

Terms & Conditions for accommodation listed by our online partner Expedia

For bookings of accommodation with the Expedia Affiliate Network logo, the terms and conditions stated on the hotel voucher and in the hotel description apply.

For inquiries, please contact the official housing agency:

Congrex Switzerland Ltd.

Peter Merian-Strasse 80

CH-4002 Basel

Tel: +41 61 690 94 11

Fax: +41 61 690 94 14

E-Mail: hotel.setac@congrex.com

Be careful about “housing pirate”!

What is a “housing pirate?”

These are companies that phone, fax or email attendees and exhibitors, claiming to offer good deals on hotel rooms. They may falsely claim to be affiliated with SETAC. If you provide your credit card information to one of these companies (commonly referred to as “housing pirates” or “housing bandits”), your card may be charged and you might not have a hotel room when you arrive in Helsinki.

SETAC has confirmed that multiple “housing companies” or “housing wholesalers” such as Exhibitors Housing Management and Exhibition Housing Management, who are not affiliated with SETAC or this year’s Annual Meeting, have continued contacting exhibitors and members, asking to book hotel rooms through them for the meeting. The official SETAC housing bureau is The Congrex. You will not be contacted directly by them unless there is a question about your existing reservation.

For the best customer service and guaranteed hotel rooms, attendees and exhibitors should book hotels through the link on this page. No SETAC-authorised organisation will contact you about the SETAC Annual Meeting hotels or housing.

Unless you have initiated the communication, please do not provide anyone with your personal information, especially your credit card number.

Please be wary about booking hotels through non-authorised sources that contact you, as there is no guarantee you will have a room upon your arrival in Helsinki.

If you are contacted by someone asking if you need a room at SETAC, or if they represent themselves as the “SETAC (Exhibitor) Housing Bureau,” please get as much information as you can, such as the name of the company, the person calling and their telephone number — then contact Barbara Koelman.